Terms of Service

EventBooth Terms of Service

Last updated: 14th January, 2024

 

Welcome to EventBooth! before using our platform to purchase tickets and merchandise related to events, please carefully read and understand the following terms and conditions. By accessing and using our platform, you agree to comply with these terms and conditions of these Terms (which incorporate and include our Privacy Policy and all other terms, policies, and agreements referenced throughout these Terms), without modification, and entering into a binding contract with us that governs our Services and your use of the Services. If you do not agree with any part of these terms, please refrain from using the platform.

  1. Platform Usage:

1.1. EventBooth is an online ticket selling platform that allows users to purchase event tickets and merchandise related to events.

 1.2. You must be at least 18 years old to use this platform. By using our platform, you confirm that you are of legal age.

  1. Account Registration:

2.1. To purchase tickets or merchandise, you may be required to create a user account. 

2.2. You are responsible for maintaining the confidentiality of your account information, including your login credentials.

2.3. Any activity that occurs under your account will be your responsibility.

 2.4. You agree to provide accurate and up-to-date information during registration and ticket purchases.

  1. Ticket and Merchandise Purchase:

3.1. All ticket and merchandise purchases are final and non-transferable, unless otherwise stated by the event organizer.

EventBooth is not liable for any ticket resale or transfer. To transfer, resell or request a refund for a ticket, please contact the organiser.

3.2. Once purchased, tickets and merchandise cannot be exchanged, refunded, or resold, except as required by law.

3.3. We are not responsible for the content, quality, or execution of events organized by third parties.

  1. Payment and Fees:

4.1. Ticket prices are displayed in your local currency, including applicable taxes and fees. 

4.2. Payment processing is conducted securely through trusted payment gateways. 

4.3. Additional fees, such as service charges or processing fees of 5.9% + 50 cents

  1. Event Policies:

 5.1. Events organized through our platform may have specific terms and conditions set by the event organizers.

 5.2. You agree to adhere to the event policies and guidelines established by the organizers. 

5.3. Any violations of event policies may result in refusal of entry or ejection from the event without refund.

  1. Merchandise Orders:

6.1. Merchandise orders will be subject to availability and delivery times. 

6.2. We are not responsible for any damages or issues related to merchandise during shipping or delivery.

  1. Intellectual Property:

7.1. All content on our platform, including logos, trademarks, and event details, is the intellectual property of EventBooth.

7.2. You may not use, reproduce, or distribute any platform content without explicit written permission from us.

  1. Privacy Policy:

8.1. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  1. User Conduct:

9.1. You agree not to engage in any unlawful, offensive, or harmful activities while using our platform. 

9.2. You will not use our platform for spamming, phishing, or any other malicious purposes.

  1. Disclaimer of Liability:

10.1. We do not endorse or guarantee the accuracy of event information provided by event organizers.

10.2. We are not responsible for any losses or damages resulting from your use of our platform or attendance at events.

  1. Modification of Terms:

11.1. We reserve the right to modify these terms and conditions at any time without prior notice. 

11.2. Any changes to the terms will be effective upon posting on the platform.

  1. Termination:

12.1. We may terminate or suspend your account and access to the platform if you violate these terms and conditions.

12.2. Upon termination, you will no longer be able to access your account or make purchases on the platform.

If you have any questions or concerns about these terms and conditions, please contact us at info@eventboothgroup.com